Start with your open quotes
We agree which existing quotes are suitable, check their status and set the follow-up schedule together.
FOR INDEPENDENT TRADE BUSINESSES
Good quotes.
Don’t leave them
hanging.
You’ve scoped the job and sent the price. QuoteTend helps you follow up, keep track of replies and know what needs your attention.
One brand for independent trades. Starting with a roofing pilot.
THE FOLLOW-THROUGHIllustrative example
One quote.
A clear next step.
Quote Q-104Home improvement project
Quote sent- 1Agree the follow-up
Your wording. Your timing. Your approval.
- 2Check before sending
Has the customer replied? Is the quote still valid?
- 3Respond to what happens
Choose an example below.
CUSTOMER HAS A QUESTION
“Does the quote include materials and removal of the waste?”
Pause follow-ups. Pass the question to you.
A process example, using fictional information.
Existing quotes.
Thoughtful follow-up.
01 / A SIMPLE PROCESS
Less chasing.
More clarity.
Keep a clear record of what happened after the quote went out, without handing over your technical decisions.
Follow up in your voice
Short, approved emails through one authorised channel. Follow-ups stop when a customer replies, opts out or the quote is no longer valid.
Know what needs you
Questions and decisions come back to your team. A weekly summary shows messages, replies and the outcomes you’ve confirmed.
Your expertise stays yours.
You handle technical advice, revised prices and work schedules. We focus on the follow-up.
02 / OUR FIRST PILOT: ROOFERS
Built for trades.
Starting with roofers.
We’re starting with residential roof replacement quotes in Greater Manchester and Cheshire. A focused first pilot will help us learn what works before we extend the service to other trades.
This is a new service. We don’t have customer results to claim yet, and we don’t promise extra sales.
See the roofing pilotROOFING PILOT30 days
£350proposed fixed pilot fee
Up to 25 existing, eligible quotes
One authorised email channel.
- A shared record of quote status
- Follow-up wording you approve
- Replies and questions routed to your team
- A weekly results summary
03 / WHO IT’S FOR
Already sending quotes?
Let’s close the loop.
You send written quotes for planned trade work.
You have outstanding quotes and capacity to take on work.
Someone on your team can answer customer questions.
If your current follow-up already works well, or you need more enquiries rather than help with existing quotes, this may not be the right fit.
ANOTHER TRADE?
Same question.
A different kind of job.
Plumbing, electrical work, landscaping or another trade: if following up written quotes takes time away from the job, we’d like to understand your process.
Tell us about your trade
Register interest. The first paid pilot remains roofing only.
A FEW THINGS TO KNOW
Before we talk.
Can other trade businesses join?
You’re welcome to register your interest. Our first pilot is limited to residential roofing businesses in Greater Manchester and Cheshire. We’ll use what we learn before opening pilots for other trades; there is no wider launch date yet.
Are you selling leads?
No. The pilot follows up quotes you’ve already sent to your own customers. It does not generate leads or contact homeowners who haven’t asked you for a quote.
Will you send emails without my approval?
We agree the wording, timing, eligible quotes and sending permissions before the pilot starts. Replies pause the follow-up process. Technical questions, prices and commitments go back to your team.
What happens when a customer says no?
We record the outcome and stop the follow-up. The same applies to opt-outs, accepted or withdrawn quotes and expired offers.
What do you need to get started?
First, a conversation about how you currently manage quotes. If the pilot is a fit, we agree scope, access, data handling, service hours and who will respond to questions. Please don’t send customer records in an initial enquiry.
Is this a 24/7 service or technical advice?
No. Service hours are agreed before a pilot begins. Your team remains responsible for technical advice, emergencies, pricing, site visits and work schedules.
How will we judge whether it worked?
We’ll review follow-up activity, customer replies and the outcomes your team confirms, alongside the time required to run the service. An accepted quote is recorded separately from payment received. A small pilot cannot prove that every new job came from follow-up.
LET’S START WITH YOUR PROCESS
What happens after
you send a quote?
Tell us your trade and how you follow up today. Roofers can ask about the first pilot; other trade businesses can register interest as we develop the service.
Email QuoteTend hello@quotetend.co.uk
Opens your email app. Please leave out homeowner details at this stage.